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  • Register for Toll-Free

    Fill out this form to register for toll-free on Scale to Win.
  • Read about the form requirements here. Have questions? Feel free to reach out to us! 

    • Message Sender Information 
    • Website 
    • Website requirements

      In order to qualify for toll-free, you must have:

      • An active website 
      • An opt-in form where users can sign up to receive texts from you (this can be on your main website or its own webpage)
      • A privacy policy linked to the opt-in form

      Read about the requirements here. Unless these elements are compliant with carrier policies, your registration will be rejected. 

    • Opt-In Form Requirements 
    • SMS opt-in page requirements

      In order to qualify for toll-free, our vendor wants to see that you have an SMS opt-in page. It is critical that your opt-in page have these things:

      • An optional mobile phone number field
      • A stand-alone checkbox where subscribers affirmatively click to opt-in to receive mobile SMS messages. This checkbox cannot be prechecked
      • A "call to action" explaining the terms for the SMS program below the checkbox.
      • Include the name of the sender, the numerical frequency in which users can expect to receive messages, stop and help instructions, and a "Message and data rates may apply" disclosure.
    • See a sample page here.

      Note: When describing messaging frequency, a statement like "you can expect to periodically receive text messages" is not enough. You must set a clear expectation with a specific number of texts, for example: "You can expect to receive no more than 1 text per day." or "You will receive a maximum of 10 texts per week."

       

      Image above: toll-free opt-in pages must include an optional field to enter a cell phone number, a checkbox to affirm opt-in for SMS, and a call to action explaining to the user who will text them (the sender), how often (frequency), how to get support and opt-out, and that message and data rates may apply.

    • Privacy Policy Requirements 
    • Privacy Policy Requirements

      Carriers are strict about how mobile user data is handled.

      • You can only share mobile data for essential services or if required by law.
      • You cannot share mobile data with affiliates or similar campaigns.
      • Your privacy policy must clearly state this.

      You can make this clear on your privacy with language such as: 

      Text messaging originator opt-in data and consent will not be shared with any third parties, provided that the foregoing does not apply to sharing (1) with vendors, consultants and other service providers who need access to such information to carry out work on our behalf (and who will not use such information for their own purposes); (2) if we believe disclosure is required by any applicable law, rule, or regulation or to comply with law enforcement or legal process.

    • Opt-In Form and Privacy Policy 
    • A sample of a Toll-Free specific opt-in page can be found here and a compliant Privacy Policy can be found here. 

    • Thank you! We will submit a compliant opt-in & privacy policy on your behalf. 

    • If you do not have a privacy policy and do not want Scale to Win to create a compliant sample to submit on your behalf, please reach out to us at support@scaletowin.com to discuss your options.

    • What kinds of messages will you send? 
    • 0/500
    • 0/1000
    • Contact Details 
    • The organization contact should be someone from the organization sending the texts. For example, if the texts say they're from "Jane's campaign," the contact should be someone from that campaign.

      This contact info is only used to verify the organization's identity.

      If the main contact isn't from the organization, add a contact for Scale to Win communications in the "Primary Contact" section below.

    •  If you're a consultant or reseller registering a client, enter the contact details for the person we should contact with questions.

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